KVKK Terms
KVKK Illumination Text
In accordance with the Law on Protection of Personal Data No. 6698 (“KVKK”), Akkoç Teknoloji LTD. STI. (MERSİS NO: 0030099933400001 ) (“COMPANY”), as Data Controller, your personal data will be processed by being used, recorded, stored, updated, transferred and/or classified within the framework described below, depending on business purposes.
In this context, in accordance with the Laws and Regulations issued by our Company to protect the fundamental rights and freedoms of individuals, especially the privacy of private life, and to protect personal data, appropriate security is provided in order to prevent unlawful processing of your personal data, to prevent unlawful access and processing and to ensure its preservation. All technical and administrative measures are taken to ensure the level of.
COLLECTION METHODS AND LEGAL REASONS OF YOUR PERSONAL DATA
Our company collects your personal data through www.akkoctech.com and other websites, facilities, customer service points, other customer service channels, social media accounts, membership/contact registration forms, etc. You can collect the product purchases you make from our company, through the website support panel, cookies, web analysis tools and similar technologies, in case you visit one of our company's locations, with security cameras, through visitor login records, through automatic and non-automatic written, verbal and digital methods.
Our Legal Reasons for Processing Your Personal Data;
Provided that it is directly related to the establishment or performance of a contract, it is necessary to process the personal data of the parties to the contract, based on the legal reason;
Based on the legal reason that it is clearly stipulated by the law and is mandatory for the data controller to fulfill its legal obligation;
Fulfillment of official institution requests,
Giving information to authorized institutions based on legislation,
Ensuring compliance with the storage obligations stipulated in the legislation,
Responding to related person applications in accordance with the legislation and taking necessary actions.
Updating customer contact information,
Opening sales records and performing invoicing activities,
Establishment or performance of the sales contract due to your purchase of our company's products and services, order follow-up,
Providing the products and services you have purchased,
Providing after-sales support services.
Based on the legal reason that data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject;
Managing customer relations,
Follow-up of financial transactions,
Carrying out the necessary work by our business units and executing the relevant business processes in order to benefit the related persons from the products and services offered by our company, including the sales and marketing activities of our products and services.
YOUR PROCESSED PERSONAL DATA
Your personal data processed by our company may vary depending on your relationship with our company; Name, surname, phone number, e-mail address, postal address, information you transmit through our websites and official social media channels (News Bulletin membership, Contact Form, Social Media channels contact buttons, Website Membership Page), transactions, visits and Your personal data such as the behavior (brand, model, language preference, browser information, IP, location, wireless connection status), information about the device you use and your internet connection, cookie information, and your interests are processed.
THE PROCESSING OF YOUR PERSONAL DATA AND THE PURPOSE OF PROCESSING
Your personal data;
For legal reasons, it is necessary to process the personal data of the parties to the contract, provided that it is directly related to the establishment or performance of a contract for the purpose of providing you with the products and services you request and fulfilling the requirements of the contract between you and our company; It is directly related to the establishment or performance of a contract for the purposes of concluding requests, transactions and complaints regarding the products imported and sold by our company or for which Customer support services are provided, executing after-sales support processes, product sales, delivery, return and after-sales customer support services. provided that it is necessary to process the personal data of the parties to the contract or the data processing is mandatory for the legitimate interests of our company; Planning and execution of supply chain management processes, planning and execution of company operation processes, management of relations with business partners and / or suppliers, planning and execution of sales processes of products and / or services, providing better service to users of our website and applications, conducting marketing analysis studies To evaluate and increase customer satisfaction, to improve websites, mobile applications, stores and other service channels, to carry out the processes of commitment to company products and services, to carry out business activities, to carry out audit, internal control, legal, financial and internal operations, to carry out training activities. Data processing is mandatory for the legitimate interest of our Company for the purposes of organization and event management, information security and physical security processes, storage and archive activities, execution of activities in accordance with the legislation, control of services performed by our company and third parties authorized by it; Data processing is mandatory for our Company to fulfill its legal obligations in order to make necessary notifications to relevant/authorized public institutions and for the establishment, exercise or protection of a right in case of any dispute; Promotion and marketing of our company's products and services, your ability to benefit from campaigns, promotions, discounts, advantages, and similar opportunities offered by our company, To increase the recognition of our brands, to plan personalized campaigns, promotions, discounts, advantages and similar benefits according to your shopping habits and interests regarding our Company's products, and to recommend them to our customers who are suitable for the relevant profile and segment, with the advertisement, promotion and information message and satisfaction survey form. Your express consent is processed based on legal reasons for the purposes of sending.
WITH WHOM AND FOR WHAT PURPOSES DO WE SHARE YOUR PERSONAL DATA?
Your personal data may be transferred to third parties to the extent necessary and relevant for these purposes in accordance with the above-mentioned purposes and legislation. The main situations in which your personal data may be shared with real and legal persons within the framework of our company's standard processes are as follows:
Your personal data is sent to our Company sales points, regional offices and business partners, third parties that provide cookies for the purposes specified in the "Cookie Policy", in order to carry out the transactions and requests you make on our website and other service channels and to receive healthy service from all channels; companies and agencies that we receive support for purposes such as marketing, promotion, advertising and communication; Cargo and logistics companies that ensure the delivery of the spare part product orders given to you, the fulfillment and improvement of the functions in our websites and mobile applications, the sending of instant notifications and SMS / e-mail messages and the call center, etc. to the service provider companies that we receive support for communication services; Our company's internal operations, audit, internal control, information systems, legal and accounting processes related consultancy, audit, law, information technologies, logistics, archive etc. It can be transferred to suppliers in the fields and to persons and institutions authorized to request your personal data.
YOUR RIGHTS UNDER KVKK
We would like to remind you that you have the following rights within the scope of Article 11 of the KVKK:
To learn whether personal data is processed and to request information about it,
Learning the purpose of processing personal data and whether they are used in accordance with its purpose,
Knowing the third parties to whom personal data is transferred at home or abroad,
Requesting correction of personal data in case of incomplete or incorrect processing and requesting notification of the transaction made within this scope to the third parties to whom the personal data has been transferred,
Requesting the deletion or destruction of personal data in the event that the reasons requiring it to be processed disappear despite the fact that it has been processed in accordance with the provisions of the KVKK and other relevant laws, and requesting the notification of the transaction made within this scope to the third parties to whom the personal data has been transferred,
Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,
To request the compensation of the damage in case of loss due to unlawful processing of personal data.
IDENTIFICATION OF DATA SPEAKER Mersis No: 0030099933400001
Commercial Title: AKKOÇ TEKNOLOJİ LTD. ŞTİ.
Address: Sanayi mah. Teknopark Bulvarı Teknopark İstanbul No: 1/9C iç kapı No: Z03 Pendik/İstanbul
Phone: 0507 931 37 00
KEP Address: info@akkoctech.com